Almost always instant. Once payment clears, your key and activation instructions land in your inbox — most orders arrive in under five minutes, even outside business hours.

Check your spam folder first — it happens more than you'd think. If it's genuinely missing after 15 minutes, message us with your order number and we'll resend it or refund you, no back and forth.

Yes. Add multiple licenses to your cart in a single order — useful if you're setting up a few machines or a small office at once.

Yes. Every license we sell is a real, retail-grade key sourced and verified before it's ever listed. Nothing cracked, nothing shared, nothing that stops working in a week.

Every order includes step-by-step activation instructions for your specific product. It's usually a two-minute process through Microsoft's own activation screen — no third-party tools required.

Message support with your order number and the exact error you're seeing. Most cases are solved in one reply — wrong edition selected, region setting, or an activation server hiccup on Microsoft's end.

Yes, unless the product page states otherwise. Our default listings activate globally — region-locked exceptions are always called out clearly before you buy.

Major credit and debit cards, plus the other checkout options shown at payment — all processed through encrypted, PCI-compliant gateways. We never see or store your card details.

If a key fails to activate and support can't resolve it, you're refunded in full. Because keys are digital and revealed on delivery, we can't offer refunds for change of mind once the key has been sent.

Yes. Checkout runs over a secure, encrypted connection and card data is handled entirely by our payment processor — it never touches our servers.